Privacy Policy

Effective date: October 17, 2025

1. Introduction

MyCC LLC ("we", "us", "our") respects your privacy. This Privacy Policy describes how we collect, use, disclose, and protect your information when you visit our website, use our services, or communicate with us (including via SMS).

2. Information We Collect

We collect information you provide directly, information collected automatically, and information from third parties:

• Account & contact data: name, email, postal address, phone number, payment details (when provided), and other information you give us when you request services.
• SMS and messaging data: mobile phone number, opt-in/opt-out status, message logs (timestamps and message content) and related metadata necessary to manage communications and deliver services.
• Usage data: log information, IP address, device information, pages visited and actions taken on our website.
• Cookies & tracking: cookies and similar technologies to support site functionality and analytics. See “Cookies” below.

3. How We Use Your Information

We use information to:

• Provide, operate, and improve our services and customer support.
• Send transactional communications, appointment reminders, confirmations, and SMS messages (with your consent where required).
• Process payments and prevent fraud.
• Analyze usage to optimize user experience and measure performance.
• Comply with legal obligations and protect our rights.

4. SMS / Texting & Consent

By opting into SMS/text communications, you expressly consent to receive SMS messages from MyCC LLC. Message frequency varies. Message and data rates may apply. You can cancel SMS at any time by texting "STOP" to the shortcode. For assistance, text "HELP" or contact [email protected].

5. Cookies & Tracking

We use cookies and similar technologies to provide functionality and analytics. You can manage cookie preferences via your browser settings. Disabling cookies may affect site functionality.

6. Sharing & Disclosure

We do not sell your personal information. We may share personal information with:

• Service providers and vendors (payment processors, messaging platforms, analytics providers) who perform functions on our behalf.
• Third parties where required by law or to respond to legal process.
• In connection with a corporate transaction (sale, merger, or similar event).

7. Security

We implement reasonable administrative, physical, and technical safeguards to protect personal information. No system is completely secure; we cannot guarantee absolute security.

8. Data Retention

We retain personal information as long as necessary to fulfill purposes described in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

9. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or port your personal information, or to opt-out of certain processing (for example, California CCPA/CPRA rights or GDPR rights for EU residents). To exercise requests or for privacy-related inquiries, contact us at [email protected].

10. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under applicable minimum ages. If you believe we have collected such data, contact us to request deletion.

11. International Transfers

If you are located outside the U.S., personal information collected may be transferred to and processed in the United States and other countries. We will take steps to protect your information consistent with this Policy and applicable law.

12. Changes to this Policy

We may update this Privacy Policy. If we make material changes, we will notify you by updating the "Effective Date" above and posting the revised policy. Continued use after notice constitutes acceptance of the changes.

13. Contact

MyCC LLC
Email: [email protected]
Privacy Policy URL: https://mycreditcounselor.net/privacy-policy