Privacy and Policy

Privacy Policy — PSL Experts

Privacy Policy

Effective Date: October 17, 2025

1. Introduction

PSL Experts ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when using our website, submitting an inquiry, scheduling an appointment, or interacting with our services.

This Privacy Policy explains how we collect, use, disclose, and protect your information, including information submitted through our website, forms, email communications, phone calls, and SMS/text messaging programs.

By using our website or submitting information through our services, you consent to the collection and use of information as described in this Privacy Policy.

2. Information We Collect

We may collect information that you voluntarily provide, information collected automatically through website technologies, and information received from third-party service providers.

Information You Provide

  • Name
  • Email address
  • Phone number
  • State of residence
  • Information regarding your private student loan situation
  • Appointment scheduling information
  • Communications submitted through forms, email, phone calls, or text messages
  • Any additional information voluntarily provided during the inquiry process

Automatically Collected Information

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Website usage data
  • Referring URLs
  • Pages visited
  • Time spent on pages
  • Interaction and engagement data

Cookies and Similar Technologies

We may use cookies, pixels, tags, and similar tracking technologies to improve website functionality, analyze traffic, measure advertising performance, and enhance user experience.

3. How We Use Your Information

We may use collected information to:

  • Respond to inquiries and requests
  • Coordinate borrower evaluations
  • Schedule and confirm appointments
  • Communicate regarding your private student loan inquiry
  • Connect qualified borrowers with independent specialists or service providers
  • Improve website functionality and user experience
  • Analyze website performance and marketing effectiveness
  • Send email, phone, and SMS communications
  • Maintain business records
  • Comply with legal obligations
  • Protect against fraud, abuse, or unauthorized activity

4. Sharing Information With Specialists and Service Providers

PSL Experts operates as an informational, intake coordination, and borrower matching platform.

By submitting your information, you authorize PSL Experts and its service providers or partner specialists to contact you regarding your private student loan inquiry.

PSL Experts may share your submitted information with independent specialists, service providers, contractors, scheduling providers, customer support providers, and technology partners for purposes including:

  • Evaluating your inquiry
  • Determining potential eligibility for available solutions
  • Coordinating consultations or appointments
  • Providing follow-up communications
  • Delivering requested services
  • Improving the customer experience

PSL Experts does not guarantee that you will qualify for any program, consultation, settlement opportunity, repayment arrangement, modification, reduction, or other outcome.

5. SMS, Email, Phone Calls, and Consent

By providing your contact information through our website or forms, you consent to receive communications from PSL Experts and, where applicable, its service providers or partner specialists.

These communications may include:

  • Appointment reminders
  • Appointment confirmations
  • Intake follow-up communications
  • Evaluation coordination
  • Requests for additional information
  • Borrower review updates
  • Specialist connection communications
  • Informational messages related to your inquiry

Message frequency may vary. Message and data rates may apply for SMS communications.

You may opt out of text messages at any time by replying STOP. You may opt out of marketing emails by using the unsubscribe link included in applicable emails.

Consent to receive communications is not a condition of purchasing any product or service.

6. Cookies, Analytics, and Advertising Technologies

We may use cookies, analytics tools, advertising pixels, and similar technologies to:

  • Measure website traffic
  • Understand visitor behavior
  • Improve website performance
  • Track marketing campaign effectiveness
  • Optimize advertising efforts
  • Improve user experience

Most web browsers allow users to manage cookie preferences through browser settings. Disabling cookies may affect certain website functionality.

7. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of data transmission or electronic storage is completely secure. Accordingly, we cannot guarantee absolute security.

8. Data Retention

We retain personal information for as long as reasonably necessary to provide services, respond to inquiries, maintain business records, comply with legal obligations, resolve disputes, enforce agreements, and support legitimate business operations.

Retention periods may vary depending on the nature of the information and applicable legal requirements.

9. Your Privacy Choices and Rights

Depending on applicable law and your jurisdiction, you may have rights regarding your personal information, including the right to:

  • Access information we maintain about you
  • Request correction of inaccurate information
  • Request deletion of information where permitted by law
  • Opt out of certain communications
  • Request information regarding data sharing practices

To exercise available privacy rights, please contact us through the information provided on our website.

10. Third-Party Websites

Our website may contain links to third-party websites or resources.

PSL Experts is not responsible for the privacy practices, content, or policies of third-party websites. Users should review the privacy policies of any external sites they visit.

11. Children's Privacy

Our services are intended for adults and are not directed to children under the age of 13.

We do not knowingly collect personal information from children. If you believe a child has submitted personal information through our website, please contact us so appropriate action can be taken.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will become effective upon posting the updated version on our website. Continued use of our website or services following any changes constitutes acceptance of the revised Privacy Policy.

13. Contact Information

If you have questions regarding this Privacy Policy or our privacy practices, please contact PSL Experts through the contact information provided on our website.

Website: https://pslexperts.com

Last Updated: October 17, 2025

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